Legal
Effective Date: February 1, 2025
Last Updated: June 17, 2026
InnoTech Systems ("InnoTech," "we," "our," or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, and what rights you have over it.
This policy applies to all personal data collected through our website at https://innotech-sys.com (the "Site"), including our contact form, demo and consultation requests, event registration forms, and any other interactions with our online presence.
Please read this policy carefully. For information about cookies specifically, see our Cookie Policy. For the terms governing your use of the Site, see our Terms of Service.
InnoTech Systems is an autonomous infrastructure company that develops charging, safety monitoring, and vehicle communication systems for industrial and commercial applications.
Registered Address:
InnoTech Systems
2834 Paraiso Way
La Crescenta-Montrose, CA 91214
United States
Data Controller Contact:
Email: info@innotech-sys.com
Web: https://innotech-sys.com/contact
For the purposes of applicable data protection law — including the EU General Data Protection Regulation (GDPR) and the UK GDPR — InnoTech Systems is the data controller in respect of personal data collected through this Site.
This policy governs personal data collected through the Site only.
It does not govern personal or operational data processed through InnoTech products, hardware, or services (including our charging, safety monitoring, and vehicle communication systems), which — where applicable — are covered by separate product documentation, customer agreements, and data processing terms. If you are a customer or operator of an InnoTech product, please refer to the agreement and any product-specific privacy notice provided to you.
We collect personal data in the following ways.
Contact Form Submissions
When you submit an enquiry through our contact form, we collect:
This data is used to respond to your enquiry and for related business follow-up. See Sections 4 and 5 for the purposes and legal bases.
Demo and Consultation Requests
When you request a product demonstration or consultation, we collect:
This data is used to schedule, prepare, and conduct your demonstration or consultation, and for related sales follow-up. It may be shared internally with members of our sales, engineering, and solutions teams involved in your request.
Event Registration and Intake (including Automate 2026)
When you express interest in, or register through, our event pages (including the Automate 2026 intake form), we collect:
This data is used to manage event communications, coordinate your participation, follow up on your interest in our products and solutions, and maintain a record of your engagement. It is processed through our email, CRM, and database systems as described in Section 8.
Email Correspondence
If you contact us directly by email, we retain the content of that correspondence, and any personal data within it, to handle your request and maintain a record of our communication.
Anti-Spam Field
Our forms include a hidden anti-spam ("honeypot") field. It is not visible to you and is not intended to be completed. If it is completed (which typically indicates an automated submission), the submission may be silently discarded. We do not use this field to collect personal data.
When you submit any form on the Site (contact, demo/consultation, or event intake), our hosting infrastructure and web application process additional technical information beyond the fields you type. This enrichment applies to every form submission on the Site and may include:
We use this information to deliver form notifications reliably, reduce abuse and fraud, route enquiries internally, and understand which campaigns or pages drive enquiries. We apply data-minimization and retention controls to this technical data (see Section 11) and do not use it to make automated decisions that produce legal or similarly significant effects on you.
When you browse the Site, we and our service providers may automatically collect certain technical and behavioural data through cookies and similar technologies, including:
The specific technologies we use — including Google Tag Manager, Google Analytics (GA4), HubSpot tracking, Vercel Analytics, the Meta Pixel, and the LinkedIn Insight Tag — and the cookies they set are described in Sections 6 and 8 and in full in our Cookie Policy.
We may receive data about you from third-party sources, generally in aggregate or pseudonymised form, including:
This data is used to measure the performance of our advertising campaigns.
We use the personal data we collect for the following purposes:
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you.
If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar data protection laws, we process your personal data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Responding to contact, demo, and event enquiries | Legitimate interests — responding to business enquiries; and/or pre-contractual steps where a demonstration, consultation, or event participation has been requested |
| Processing technical and session data submitted with a form (IP, referrer, user agent, campaign URL, edge geo, etc.) | Legitimate interests — operating the Site, securing submissions, routing enquiries, and measuring campaign effectiveness |
| CRM contact creation, enrichment, and internal sales pipeline management (HubSpot) | Legitimate interests — efficient management of business enquiries and development of our sales pipeline; pre-contractual steps where a demo, consultation, or event participation has been requested |
| Storage and management of event interest/registration data (Supabase) | Legitimate interests — coordinating event participation and responding to expressed interest in our products and solutions |
| Sending follow-up sales communications where you have enquired | Legitimate interests — follow-up is reasonably expected when a business enquiry is submitted (subject to your right to object and to opt out of marketing at any time) |
| Core site analytics and performance measurement (including Vercel Analytics and A/B testing) | Legitimate interests for core site operation and optimization; Consent for any non-essential analytics or marketing cookies — see Section 6 |
| Marketing and advertising cookies/pixels (Meta Pixel, LinkedIn Insight Tag) and non-essential analytics (Google Analytics, HubSpot tracking) | Consent — obtained via our cookie consent mechanism in the EEA/UK before such technologies are loaded |
| Security monitoring and fraud prevention | Legitimate interests — protecting our systems and users |
| Compliance with legal obligations | Legal obligation |
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent for cookies, use the Cookie Settings link in the Site footer.
Where we rely on legitimate interests, you have the right to object to that processing. See Section 10 for how to exercise your rights.
When we send you email — including confirmations, responses to your enquiry, and any sales follow-up — we do so in reliance on the legal bases in Section 5 and in accordance with applicable email and anti-spam laws.
To stop receiving marketing communications, use the unsubscribe link in any marketing email or contact us at info@innotech-sys.com.
InnoTech Systems is based in the United States, and several of our service providers are located in the United States or other countries.
If you submit personal data to us from the EEA, the UK, or another jurisdiction with data-transfer restrictions, that data is provided directly to a U.S.-based controller. Where we subsequently share your data with service providers located outside your home jurisdiction, those onward disclosures are subject to appropriate safeguards, which may include:
We assess the transfer mechanisms used by our providers and apply supplementary measures where appropriate. [CONFIRM: which providers rely on Data Privacy Framework certification versus SCCs, and document a transfer impact assessment.] Our providers (including Google, Meta, LinkedIn, Vercel, HubSpot, and Supabase) also maintain their own international transfer mechanisms, documented in their respective privacy policies.
Depending on your location, you have the following rights in relation to your personal data.
| Right | Description |
|---|---|
| Right of access | Request a copy of the personal data we hold about you |
| Right to rectification | Request correction of inaccurate or incomplete data |
| Right to erasure | Request deletion of your personal data where we have no lawful reason to retain it |
| Right to restriction | Request that we limit how we use your data in certain circumstances |
| Right to data portability | Request your data in a structured, machine-readable format |
| Right to object | Object to processing based on legitimate interests, or to direct marketing at any time |
| Right to withdraw consent | Withdraw consent at any time where consent is the legal basis for processing |
California residents have the right to:
We do not sell personal information. We may "share" personal information for cross-context behavioural advertising through advertising cookies and pixels (the Meta Pixel and LinkedIn Insight Tag, loaded via Google Tag Manager). You can opt out of such sharing by:
To exercise any of these rights, contact us at:
Email: info@innotech-sys.com
Web: https://innotech-sys.com/contact
We will respond within the timeframes required by applicable law — generally within 45 days under the CCPA/CPRA (extendable by a further 45 days where permitted) and within one month under the GDPR/UK GDPR (extendable by up to two further months for complex requests). We may need to verify your identity before processing certain requests, and we will tell you if we need an extension. You may also use an authorised agent to submit a request on your behalf, subject to verification. We will not charge a fee for reasonable requests or discriminate against you for exercising your rights.
If you are in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority. For EU residents, a list is available at edpb.europa.eu. For UK residents, the relevant authority is the Information Commissioner's Office at ico.org.uk.
We retain personal data only for as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law.
| Data Type | Retention Period |
|---|---|
| Contact, demo, and event intake data, including associated HubSpot CRM records and notes | 3 years from last interaction, or until deletion is requested |
| Event registration and interest data stored in our database (Supabase) | 3 years from last interaction, or until the relevant event concludes plus a reasonable follow-up period, whichever is longer; or until deletion is requested |
| Email correspondence | 3 years from last interaction |
| Transactional email records (Resend) | As necessary to deliver and audit messages, then deleted or governed by the provider's retention policy |
| Technical/session enrichment data stored with submissions | Minimized and retained no longer than necessary for fraud prevention and attribution [CONFIRM: specific period, e.g., 12–24 months] |
| Analytics data (Google Analytics) | 14 months (configured in GA4) |
| Marketing audience data (Meta, LinkedIn) | As determined by each platform's retention policies |
| Security and access logs (including Vercel logs) | 12 months |
After the applicable retention period, data is securely deleted or anonymised so it can no longer be associated with you. When you request erasure, we action the request across our systems, including Resend, HubSpot, Supabase, our hosting logs, and internal mailboxes holding forwarded enquiry data, subject to legal retention exceptions.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we will notify you and the relevant authorities promptly in the event of a data breach that poses a risk to your rights and freedoms, as required by applicable law.
The Site and our services are directed at business professionals and are not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us at info@innotech-sys.com and we will delete it promptly.
The Site may contain links to third-party websites, including partner sites, industry resources, and social media platforms. These sites operate under their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of any third-party website.
We may update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable law. When we make material changes, we will update the "Last Updated" date above. Where required by law, we will notify you more prominently or seek your consent. We encourage you to review this policy periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact:
InnoTech Systems
2834 Paraiso Way
La Crescenta-Montrose, CA 91214
United States
Email: info@innotech-sys.com
Web: https://innotech-sys.com/contact
© 2026 InnoTech Systems. All rights reserved.
